State Farm® Insurance Agent Jone Olson

"I have worked with Jenny on various situations and issues regarding car insurance. She has always been so helpful, courteous, and professional. I love that I can email her with an issue, and she is able to get right back to me. I don't have a lot of time between work and kids and she is always so prompt and genuine. Dealing with so many various companies and their customer support, Jenny is by far the best. I work in customer service and I know how taxing it can be for someone. Jenny is always so eager to help and remedy the situation. I really appreciate her and what she brings to State Farm and I felt that you should know!"

"Quite disappointed with Jone's team. I switched to their office a couple years ago because rates had gone up with my other company. They were friendly, but never remembered me when I walked into the office. Every six months my rates seemed to go up, even though I've not had any accidents or tickets in over a decade. Also, every time I called or messaged them, the response was delayed. Never once did anyone pick up the phone when I called. I always had to leave a message or wait a day for a return email. The final straw was recently when I purchased a truck. I asked for a quote for insurance. One of the ladies in the office sent me a reasonable quote by text message. I came into the office a few days later to purchase the policy and they told me it was going to be nearly double what I was quoted. They tried blaming it on a clerical error from the lady who quoted me, who conveniently wasn't working that day. There was no acceptance of mistake and they seemed non-phased that they were likely about to lose a client. One of the ladies even said, "you can come back tomorrow when she is working and talk to her about it". I immediately drove over to my old Allstate agent who (after 2 years of not seeing me) remembered my name when I walked in the door. He was happy to have me back as a client and it showed. Furthermore, my insurance went down over 25% by switching. I don't think I ever actually spoke with Jone in my time with her office, only the office staff. It's a shame, since her reputation was so good."

"In the time I have know and worked with Hone I have been extremely impressed and pleased. Her knowledge in the insurance world is unmatched. She is able to answer every question I have, and she has never pressured me into working with her."

"Jone is hands down the BEST insurance agent! Her and her team are very friendly and always helpful. I’ve been with her for over 10 years. I’ve been in a couple of accidents since I’ve been with her and State Farm has taken very good care of me. I have referred several people to her and if she can’t get you the best deal she will be honest with you. Thanks Jone and team!!"

"Jone Olson’s office is one of a kind & surpassed by none because of Jone. She is not only brilliant but also invested in her clients & most importantly FAIR! Jone always advocates not only for her clients but for what is right. If you’re looking for an agent with integrity & a moral compass that always points due North, look no further, you have found all that & more in Jone & her team! Thank you ladies for all your time & hard work! I choose State Farm BECAUSE of Jone Olson 🙏🤗"

"You won't find a better insurance agent. Very professional and takes time to make sure we have the right coverage for our needs whether it's for a boat, truck, car, motorcycle, house, or life insurance Jone is always right on! Wouldn't ever go anywhere else."

"Jone and her team are top notch. Jone is one in a million, a real shining star. She cares about her clients and everyone she meets."

"I am blown away with my experience with Lindi and Jone. They saved us so much money, but also took the time to educate us about our policies and our options and the insurance industry as a whole. I cannot recommend them enough. They also were just so kind when we walked in for a consultation without an appointment. Would give them 5 million stars if I could!!"

"Amazing 👏"

"Joan Olson State Farm has the best and friendliest staff and great quality services of all State Farm agents across the 3 western states I've lived in and 4 insurance companies I've used. Thank you Jone and staff. You are a blessing to your clients and tobyour Company. God bless you"

"We've had a few disasters happen in our home over the years where we had to file a claim. When the worst case scenario happens to you, and you're sitting on the front stoop of your home wondering "what do I do next?" It's a huge weight off your shoulders to have an incredible agent like Jone to tell you, it's gonna be alright, we'll get this taken care of. She's been great to work with over the years!"

"Joan Olson and her staff are so helpful when ever I call in to ask question or change up my insurance. Great on follow up and managing my insurance. Thanks!!"

"My family has been insured with Jone Olson at State Farm insurance for our home and auto’s for years. Jone Olson‘s office in Bountiful has always been helpful and friendly. They are quick to return calls and extremely knowledgeable. The premium rate has lowered recently, making them an even better deal!"

"Jone Olson and her team are friendly and always so responsive to our needs. We highly recommend!"

"The ladies in the office are so professional and kind. I have been insured with this office for close to ten years. When I went active duty in the military and relocated to the east coast they totally understood switching to another company geared towards mil families. Very impressed with their customer service and help. I recommend them to all my family and friends still in Utah."

"Ive been with statefarm since I was 16 years old, always thought it was a great company, but they really shine when your in an accident. Wife's car got totaled and statefarm really does have your back. They take such great care of you during that hard time. Jone is your go to for insurance. If you're not with her, you're doing something wrong. Rates are great and most importantly when you have an accident, you are taken care of. From the time of the accident to when my wife was in a new car was less than a week. Excellent service. You get what you pay for with insurance and Jone is top notch."

"Couldn't have asked for a better agent than Jone! Made the claim process very simple and stress free. Would recommend her 100%"

"Amazing team with so much experience and love for customers. Would highly recommend the Jone Olson team."

"Best agency in the state! The staff at Jone Olson's office treat you like family and your protection and needs are their priority."

"Jone goes above and beyond for her clients. You can't put a price tag on great , personable service. She continually monitors our home and vehicle coverage to ensure we're getting the coverage we need at the best price."

"Congratulations on being Best of Davis! You are so great at what you do, and you and your team are so easy to work with. You are always about service and helping people. So honored to partner with you!"

"Jone is personable, professional and efficient. I have been with State Farm since the day I got my license and Jone represents exactly what State Farm advertises. I feel safe and I always know she has my back and my best interest as her client. Jone makes you feel as though you are part of her family! “Like a good neighbor, Jone is there!!” :)"

"Jone Olson and her staff are the most amazing agency! Whatever need I have with my insurance they meet it promptly and professionally. Highly recommend!!!!"

"Ive had my insurance through Jone for 5-6 years now. Auto, Home, and an umbrella policy. Jone does such a great job during the year with changes and additions on the policies or even just answering a question for me. Jone is ALWAYS looking out for us to make sure we are covered and even helped answer some questions that she wasnt involved in. I would never go anywhere else and would refer her to anyone that is looking for personal insurance."

"I love Jone, She always has your back. The service that she gives is amazing. There have been many times that I have been in a bind & I felt very comfortable calling her after hours to get help, Thank you Jone for all you have done for me & my family!!"